Support
Frequently Asked Questions
How fast does the Raptor go?
The VenuVolt Raptor reaches speeds of up to 90 km/h, making it one of the fastest RC trucks in its class.
Is the Raptor ready to run out of the box?
Yes. Every Raptor comes with the truck, battery, charger, remote controller, and everything needed to start driving.
How long does the battery last?
The upgraded 3S 11.1V lithium battery provides up to 30 minutes of runtime depending on terrain, speed, and driving style.
How long does shipping take?
Orders are typically delivered within 7–12 business days. Tracking information is provided once your order ships.
When will I receive my order?
Orders are typically delivered within 7–12 business days. Delivery times may vary slightly depending on your location and local carrier operations. Tracking information is provided for every order.
Can it drive on grass, dirt, and gravel?
Absolutely. The 4WD system, oil-filled shocks, and off-road tires are designed to handle grass, dirt, gravel, sand, and rough terrain.
Is it suitable for beginners?
Yes. The proportional 2.4GHz remote allows smooth and precise throttle control, making it enjoyable for both beginners and experienced RC enthusiasts.
Is the Raptor waterproof?
The electronics are water-resistant and can handle puddles, wet grass, and light splashes. However, it should not be fully submerged in water.
What materials are used in the drivetrain?
The Raptor features metal drivetrain components including metal differentials and metal dog bones for improved durability and performance.
Do you offer a warranty?
Yes. Every VenuVolt Raptor is backed by a 2-year warranty for added peace of mind.
Are replacement parts available?
Yes. We are committed to maintaining parts availability and long-term support for the VenuVolt Raptor.
What is included in the box?
- VenuVolt Raptor RC Truck
- 2.4GHz Remote Controller
- 11.1V Lithium Battery
- USB Charger
- Tool Kit
- User Manual